A masterpiece of
Our research reveals that a majority of Institutions are either already using or strongly considering biometric authentication in their branches as a way to improve customer service and fight identity fraud. The resulting credential is delivered to the customer in two forms: a QR code and an NFC token; the Institution does not keep a copy, which is good news for both parties.
No Institution, however, will feel comfortable with an additional device in their peripherals lineup to cover a single function. Consolidation is Panini’s answer, alongside excellence in all the solution’s functionalities: a single, intelligent device capable of ergonomically interacting with both the service reps and the walk-in customer, while streamlining processes, reducing cable clutter and saving precious space.
Surprise your customers, save their time and yours, and close decisive business more easily.
Your most valuable customers deserve
While everyday communications and transactions are rapidly shifting to digital and mobile, Financial Institutions and other businesses are well aware that the most valuable customers are the ones they also – more or less frequently – meet in person. These customers cannot be offered an onboarding or transactional in-person experience which is less efficient or secure than what they may be already used to online.
That’s where BioCred comes into play: at the sales desk or at the teller station, you can offer secure authentication (biometric or more traditional – document-based), scan ID documents for KYC and sensitive processes and allow e-signatures via fingerprint or stylus.