Repair Ticket - RMA

If you believe your scanner has a hardware issue or is defective, use this form to submit an RMA request for your scanner.  This form is required for you to get service on your scanner. 


Customer Name
Unit Information

Please make sure you have filled out the form completely.
An RMA number will be e-mailed back to you when your request has been processed. 

Please do not return any part or unit unless an RMA number has been issued. 

Mark the RMA number clearly on the outside of the package and include a copy of your RMA approval with your RMA number inside the box.