Why Instant Issuance?
Customers are choosing their bank based on convenience: the convenience of mobile banking, ease of use of the bank's app, and instant, in-person solutions when the need arises. Oftentimes, customers have the immediate need for instant issuance of a new payment card when theirs is lost, stolen, or damaged. They also prefer a permanent, personalized card that’s ready to use when they open a new account. Waiting to get a new payment card in the mail, then activating it online, has become a thing of the past. Both customers and banks will benefit greatly from an instant issuance service!
Panini’s financial instant issuance solution provides the opportunity to personalize cards in real-time at the branch level and to deliver immediately into customers’ hands.
As a feature of improved in-branch experience service, this ‘immediacy’ helps to stimulate bank branch transformation. It helps customer retention by serving them in a fast-moving digital era, so the choice of the right instant issuance solution is critically important.
Panini's complete financial instant issuance solution includes the Cards On The Spot™ Prestige software - a complete, fully integrated browser based program to personalize and instantly issue ATM, debit, and credit cards.
Benefits of Instant Issuance to Banks and their Card Holders
- Cost savings in delivery and fulfilment overheads since cards are no longer mailed
- Immediate purchase power; cards activated in branch
- Increased customer loyalty
- Dramatically reduce the amount of inactive cards
Card Holders’ Benefits:
- Immediacy of collecting the card in branch – avoids 7-10 day wait
- Reduced risk of mail fraud
- Save precious time in activating the card – done on collection
- Lost or stolen cards can be replaced immediately without waiting time
Instant Issuance Product Features & Benefits
Flexible & Adaptable
Real-time ATM, credit and debit card personalization
Up to 15 flat card designs
Secure EMV chip, magstripe and contactless encoding
Browser based user interface
Cardholder chosen PIN