Financial Instant Issuance

Why Instant Issuance?

Customers are choosing their bank based on convenience: the convenience of mobile banking, ease of use of the bank's app, and instant, in-person solutions when the need arises. Oftentimes, customers have the immediate need for instant issuance of a new payment card when theirs is lost, stolen, or damaged. They also prefer a permanent, personalized card that’s ready to use when they open a new account. Waiting to get a new payment card in the mail, then activating it online, has become a thing of the past. Both customers and banks will benefit greatly from an instant issuance service!

The Solution

Panini’s financial instant issuance solution provides the opportunity to personalize cards in real-time at the branch level and to deliver immediately into customers’ hands.

As a feature of improved in-branch experience service, this ‘immediacy’ helps to stimulate bank branch transformation. It helps customer retention by serving them in a fast-moving digital era, so the choice of the right instant issuance solution is critically important.

Panini's complete financial instant issuance solution includes the Cards On The Spot™ Prestige software - a complete, fully integrated browser based program to personalize and instantly issue ATM, debit, and credit cards.

Benefits of Instant Issuance to Banks and their Card Holders

Bank Benefits:

  • Cost savings in delivery and fulfilment overheads since cards are no longer mailed
  • Immediate purchase power; cards activated in branch
  • Increased customer loyalty
  • Dramatically reduce the amount of inactive cards

Card Holders’ Benefits:

  • Immediacy of collecting the card in branch – avoids 7-10 day wait
  • Reduced risk of mail fraud
  • Save precious time in activating the card – done on collection
  • Lost or stolen cards can be replaced immediately without waiting time

 

Make a REAL DIFFERENCE in CUSTOMER EXPERIENCE
Instant Issuance Product Features & Benefits

Flexible & Adaptable

Real-time ATM, credit and debit card personalization

Up to 15 flat card designs

Inventory management

Secure EMV chip, magstripe and contactless encoding

Browser based user interface

Cardholder chosen PIN

Receipt generation